You do not need to register before placing an order. Our registration process is fast, free, and will save you time for future purchases. You may register at anytime or choose to checkout as a guest. Follow the steps here to register your account.
ORDERING & ORDER STATUS
We accept the following forms of payment:
Yoyo Reign E-Gift Cards and Store Credits issued within the United States
Due to our efforts to ensure that you receive your order as quickly and accurately as possible, unfortunately we are unable to cancel or make changes to your order after you have placed it with us.
You can Track Your Order here at anytime. Make sure to have your order number and email address/ phone number (if applicable) used for the order.
You may also check the status of your order by logging into your account and clicking orders.
If you did not receive any confirmation emails, please check your email spam filter.
Please also allow 24 to 48 hours for your order status to change.
SHIPPING & RETURNS
Yoyo Reign is based in the United States and ships worldwide.
As soon as your package has shipped, you may recieve an email notification with confrimation of the shipment. The email will provide a tracking number that can be used either on the carriers website or, you can Track Your Package here at anytime.
Returns are valid for a refund in the form of original payment or store credit within 21 days of the ship date.
Initiate Your Return here.
● Final sale items cannot be returned or exchanged, unless required by law.
● All returned or exchanged items must be unwashed, unworn, and
undamaged, with all tags attached. Items must be in its original packaging. All returned items must be accompanied by the return form and customs documents (if applicable).
For a full list of items that cannot be returned and more information, view our Returns and Exchange Policy.
Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.